Privacy Policy

KNOW my Pro collects and stores information needed to provide B2B relationship management, lead organization, OCR-assisted lead entry, follow-up reminders, and virtual assistant messaging.

Information We Collect

We may collect account information such as name, email address, mobile phone number, business name, business role, login details, and user preferences. We may also collect lead and CRM information entered by users, including company names, contact details, notes, follow-up dates, uploaded business card images, OCR text, and message history.

SMS/MMS Messaging

If you opt in to SMS/MMS messaging, KNOW my Pro may send account-related messages including virtual assistant replies, CRM updates, lead-entry confirmations, follow-up reminders, and account notifications. Message frequency varies based on your use of the service. Message and data rates may apply. You may reply HELP for help or STOP to cancel at any time.

How We Use Information

We use collected information to provide and improve the application, identify users, store CRM records, process uploaded business cards, send reminders, respond to assistant messages, maintain account security, and support customer service.

How We Share Information

We do not sell personal information. We may share information with service providers only as needed to operate the application, including hosting providers, email providers, SMS/MMS providers, OCR providers, and AI processing providers.

SMS Consent

SMS opt-in consent and phone numbers are not sold, rented, or shared with third parties for their marketing purposes.

Data Security

We use reasonable administrative and technical safeguards to protect account and CRM data. Users are responsible for maintaining secure passwords and controlling access to their accounts.

Data Retention

We retain account, CRM, OCR, and messaging records as needed to provide the service, comply with legal obligations, resolve disputes, and maintain business records.

User Choices

Users may update account information, disable SMS messaging, or request deletion of their account data by contacting support. Users may opt out of SMS/MMS messages by replying STOP.

Contact

For privacy questions, contact KNOW my Pro support.